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Frequently Asked Questions

Product Related Questions

What is Hemp Extract?

Hemp extract is the result of extracting and concentrating all the plant compounds found in hemp.  The process uses safe CO2 or alcohol to dissolve the natural health compounds from the hemp plant. The extract is refined to remove unwanted fats and flavor compounds while preserving the healthful ones, such as phytocompounds, and plant matter, such as terpenes and flavonoids.

What is Native Green Hemp Oil?  Is it different from Hemp Seed Oil?

Native Green Hemp Oil is the refined essential oil produced from the hemp plant. In the extraction process, the extract oil retains the entire range of the phytocompounds, terpenes, and flavonoids found naturally in hemp. Oil that comes from only the seeds of hemp does not include all the same plant compounds and is primarily composed of dietary fats and acids.

What is the Entourage Effect?

The phrase entourage effect was introduced in 1999 and the term has evolved to describe the health effects of broad or full spectrum hemp plant extracts. The hypothesis is taking the entire spectrum of natural compounds found in hemp is more beneficial than only taking an isolated compound (isolates).  The observations of researchers indicate a broad spectrum of multiple compounds may work better as each compound supported the effectiveness of the others.  Native Green hemp extract oils are broad spectrum oils.

How should I store Native Green products? 

Our products do not need to be refrigerated, but if you prefer to take it when it chilled you can store it in the fridge without that impacting the product. We recommend storing our products anywhere that isn't exposed to bright light and or heat. The pain stick and creams are particularly sensitive to heat.

Any recommendations to maximize the results from taking Hemp Extract oil?

Being consistent with dosing – It’s important to take your dose daily for maximum results. Missing a dose will lessen the amount in your system, thus decreasing its effect and the need to restart the maintenance process.

Pay attention to the effects based on the amount taken and time of day.   If it makes you feel “off” or uncomfortable, cut back on the dosage or try a different time of day or take after a meal (a little food or fat in the stomach may increase the absorption).

Spread out your dosing schedule – Sometimes it might work best to take a 10 -15mg dose three times throughout the day, instead of one large dose in the morning or evening.

Try a combination of products – For many using the hemp extract oil with the topical sticks and creams provides the best results for joint and muscles. 

What should I know about using the dropper?

Keeping the dropper clean and void of any bacteria is essential for your health and the preservation of the hemp extract. When you use the dropper for oral application, take special care to keep it from encountering the interior and exterior of your mouth.

Will Native Green products cause me to fail a drug test?

Native Green products are THC free.  However, a test is only as good as the equipment used for testing and unfortunately, we cannot guarantee an employer is using a reliable testing service.  Although the risk is low, we strongly suggest consulting your health care provider or employer before consuming any hemp products if you are subject to drug testing.

What is the expiration date on Native Green products?

Our experience shows that if stored properly, all our product should be fully potent for up to 1 year.

How long does it take to feel the effects of Hemp Extract oil?

For some people, results are immediate. Many people will certainly notice better sleep the first night they take hemp extract oil (taking before bedtime is recommended for the first-time use). For others it might take two weeks to a month to even notice anything. So, it’s important to be patient when starting. A lot of people give up too soon, or don’t do enough experimenting to figure out what dose is appropriate.

Typically, when taken sublingually, hemp compounds enter the system in about 10-20 minutes. It may take up to 30-90 minutes if taken via a gummy or capsule. Sometimes it can take up to 15-30 days to fully feel the effects and get significant relief.

What to do if I’ve been taking Hemp Extract oil for a while and not feeling anything?

If a person has been taking hemp extract oil for 7-14 days and not getting any results, chances are they are not taking a high enough dose. The general recommendation for dosing is to start low and gradually work up the right dose over a couple days.  Start out by following the chart that was included in your box.

For somebody that isn’t struggling with major health issues, a 15 mg serving (half dropper for 1000mg oil) should be enough for most people to start, but occasionally more might be needed. For some health issues and some people, you might need as high as 60-120 mg over the course of a day.

It’s important to experiment to find out the right dosage needed, which is also why it’s important to be patient and give it some time.  

How many servings are in each bottle of Native Green Hemp Extract oil?

Everyone is a little different, but we try to size our products to provide 30 servings or uses for the average user.

Can I take Native Green products with prescription medications?

We always recommend consulting your physician prior to adding hemp extract oils to your daily health care routine. The compounds in the oils might alter the efficacy of a few medications.  The topicals (sticks and creams) should not create any conflicts with your medicines.

Order Related Questions

Can I return a Native Green product?

At Native Green, we believe in our products but also our customers.  For most people our products will improve their quality of life, that much is proven.   However that doesn’t mean our products will be right for everyone, so if any product doesn’t meet your expectations, we want you to send it back within the first 30 days of delivery and we will happily provide you with a full refund or an exchange for another product.  

Do you charge sales tax?

We charge sales tax for customers in Michigan.  For our regular Michigan customers, we will be emailing a special thank you offer.

What shipping methods do you offer?

We offer Ground, 2-Day and Next Day Air next business day shipping services. We are happy to offer free ground or postal service shipping on orders in the continental U.S.

Does Native Green ship to all 50 US States?  Internationally?

Our products are sold or shipped to all 50 states.  We do not take international orders, sorry.

Can I modify my order after it has been placed?

If you've placed an order and would like to modify the items or shipping address, please call our business office at 1-888-456-6444. If the order has not shipped, we can modify the order to your liking. If the order has shipped, we will help you speed the return process.